Administrative

FRONT OFFICE CUSTOMER SERVICE REPRESENTATIVES

We are currently seeking front office representatives for full-time positions in our Tallahassee locations.

Duties include greeting patients; verifying all demographics and insurance information; entering data into Practice Management System; collecting co-pays, surgery prepays and any outstanding balances due from patients; scheduling follow-up appointments as needed. Applicant must have basic knowledge of insurance plans and medical terminology; the ability to multi-task and perform as an effective team member, as well as independently, for optimal patient care. In addition, applicant must be able to prioritize, have effective communication skills, and EXCEPTIONAL customer service skills. This position requires the ability to work a flexible schedule, including weekend and evening hours. Prior medical office experience a plus.

FRONT OFFICE CUSTOMER SERVICE REPRESENTATIVE

We are currently seeking front office representative for a part-time position in our Tallahassee location.

Duties include greeting patients; verifying all demographics and insurance information; entering data into Practice Management System; collecting co-pays, surgery prepays and any outstanding balances due from patients; scheduling follow-up appointments as needed. Applicant must have basic knowledge of insurance plans and medical terminology; the ability to multi-task and perform as an effective team member, as well as independently, for optimal patient care. In addition, applicant must be able to prioritize, have effective communication skills, and EXCEPTIONAL customer service skills. This position requires the ability to work a flexible schedule, including weekend and evening hours. Prior medical office experience a plus.

SCREENING ATTENDANT

Temporary positions available to provide assistance with screening of patients and employees. Duties include: greeting and welcoming patients; collecting data from each patient and staff member coming into the facility by questioning and obtaining body temperature, in accordance with CDC’s recommended guidelines; communicating denial of entrance, when applicable, to patient or staff.

Applicants must have the ability to work various schedules; the ability to communicate professionally and effectively with all patient populations; be detail oriented, paying attention to accuracy; the ability to work in a fast-paced environment remaining calm and helpful during stressful situations; and have exceptional customer service skills.

Applicants must have a high school diploma or equivalent and previous experience in a customer service setting.

ADA/EOE
Tallahassee Orthopedic Clinic is one of the nation’s premier sports medicine and orthopedic clinics, and one of the fastest growing companies in Florida. TOC believes the future and success of our company depends on the dedication and abilities of all our physicians and employees. The achievements of our organization are the result of the combined efforts of every individual working toward common goals and objectives. Our primary goal is to provide the best possible medical service to all patients.TOC is committed to doing its part to provide employees with an enjoyable work experience and seeks employees who will work to promote the TOC image and elevate the experience for our patients. We are proud to offer competitive compensation and benefits, including Medical, Vision Dental, Life and Disability, 401-K/Profit Sharing and much more. As a member of TOC you will not only be an employee, you will be a part of a reputable team in the Tallahassee community.

To apply for any of our listed employment opportunities, please submit an application at https://tlhoc.hirecentric.com