Administrative

CLERICAL SUPPORT - FLOAT

Full-time Clerical Support FLOAT position available to provide administrative support in all clerical departments – Front Office, Appointments, Patient Financial Services, and Medical Records.

Duties include answering phone calls, directing as needed; schedule new and established patient visits; confirm appointment times; answer patient questions; communicate exam instructions; collect co-pays, surgery pre-pays (obtain over-rides from providers if necessary), and outstanding balances; provide financial counseling to patients; verify insurance; obtain authorizations; prepare, scan and maintain patient medical records in EMR (electronic medical records) system; perform other responsibilities associated to this position as deemed appropriate.

Applicant must be flexible with the ability to multi-task and perform as an effective team member, as well as independently, for optimal patient care. Be able and willing to learn and understand the complexities of medical and insurance terminology. In addition, applicant must be detail oriented; be able to prioritize; have strong PC skills; communicate effectively and provide EXCELLENT customer service.

Must have high school diploma or equivalent. One (1) year prior medical office experience required.

For more information about this position please click here: Clerical Support Float – Job Description

FRONT OFFICE CUSTOMER SERVICE REPRESENTATIVES

We are currently seeking front office representatives for full-time positions in our Tallahassee location.

Duties include greeting patients; verifying all demographics and insurance information; entering data into an electronic medical record (EMR) system; collecting co-pays; scheduling follow-up appointments as needed. Applicant must have basic knowledge of insurance plans and medical terminology; the ability to multi-task and perform as an effective team member, or independently. In addition, applicant must be able to prioritize, have effective communication skills, and EXCEPTIONAL customer service skills.

This position requires the ability to work a flexible/rotating schedule Monday – Friday between the hours of 6:30 a.m. – 6:00 p.m. Prior medical office experience a plus.

For more information about this position please click here: Front Office Customer Service Representative – Job Description

INSURANCE SPECIALIST *REMOTE

Full-time remote position available to ensure timely collections of insurance claims, including workers’ compensation, commercial, managed care, federal and state agencies, and other third party payers.

Applicant must have good working knowledge of posting procedures, Medicare billing guidelines, CCI edits, modifiers, reading dictation, CPT and ICD-9/ICD-10; knowledge of multiple procedure bundling issues, billing for surgeons and PA/ARNP surgical assist; broad knowledge of contracts, contractual issues, multiple surgery discounts, PPO discounts, and the ability to know when a payer has not paid a claim properly. Must have strong problem solving skills, in addition to good oral and written communication skills; the ability to organize and prioritize work to meet deadlines; detail oriented with attention to detail; strong interpersonal skills; strong PC skills to include all Microsoft applications, practice management systems and electronic health records.

At least 1-2 years of prior similar work experience in a medical billing/collections office required.

*Work is conducted remotely, outside of a traditional office environment.  Must be able to perform work at a dedicated work space with limited interruption or distraction, and high speed internet capability.

**Equipment provided for local employees.

For more information about this position please click here: Insurance Specialist – Job Description

PATIENT FINANCIAL SERVICES SPECIALIST

Full-time position available within the administrative office of Tallahassee Orthopedic Clinic in Tallahassee, Florida.

Duties include: obtaining surgery authorizations; verifying insurance eligibility of orthopedic patients using various internet tools offered by payers; providing financial counseling for patients regarding surgical pre-pays, deductibles and copays.

Applicant must have the ability to learn and understand complexities of medical and insurance terminology; strong interpersonal and communication skills; be detail oriented with the ability to pay specific attention to accuracy; strong PC and data entry skills.  Must have high school diploma or equivalent education and at least 1 year of prior work experience in a medical office.

For more information about this position please click here: Patient Financial Services Specialist – Job Description

RADIOLOGY FILE CLERK

We are currently seeking a Radiology File Clerk for a full-time position in one of our Tallahassee locations.

Duties include printing films for surgery; importing x-ray CDs into the PACS system; handling subpoena requests for imaging; answering phones for image requests from outside facilities; assisting the Ancillary Services with Front Desk coverage as needed and performing all other responsibilities associated with this position as deemed helpful and appropriate.

Applicants must be able to set priorities, identify and resolve problems effectively and efficiently. One must have strong interpersonal and customer service skills, excellent communication, and organizational skills for managing workflow and interacting with patients, providers and staff. Applicants must have strong computer skills and be able to work with various office systems to scan & fax. Applicants must be able to work well independently or as a part of a team.

Must have a high school diploma or equivalent education. At least one (1) year of related medical clerical experience is required.

For more information about this position please click here: Radiology File Clerk – Job Description

SATELLITE SUPERVISOR - PERRY, FLORIDA

Full-time position available to oversee and coordinate day-to-day activities to ensure smooth operations in our satellite office located in Perry, Florida.

Duties include: overseeing and performing a variety of clerical activities associated with patient registration; scheduling appointments; obtaining required pre-certification and authorizations for procedures; overseeing workload activities associated with assisting physicians with examinations and care of clinic patients; maintaining office and surgery schedules for physicians and other providers;  providing coverage for staff members, as needed;  communicating with staff to determine needs, goals, and necessary changes in systems or policies;  planning, developing, and managing the educational programs and in-service training for all staff in assigned locations; managing advertising budget;  recommending various personnel actions including, but not limited to, performance appraisals, disciplinary actions, time off schedules, and hiring.

Requires proficiency in Microsoft Office, with the ability to learn and adapt to other software applications; strong oral and written communication skills, with the ability to work effectively with a wide range of constituencies in a diverse community; strong leadership, team-building, and conflict resolution skills;  knowledge of malpractice and legal issues relating to patient care;  the ability to plan, organize, and coordinate special events;  the ability to multi-task, working simultaneously on multiple projects; exceptional customer service skills; knowledge of insurance plans and medical terminology.

Associate’s degree with one to two years of relevant experience in a medical office, or an equivalency of five years of experience working with physicians in a supervisory role required. Valid Florida license as a radiology technologist, and registration with the American Registry of Radiology Technology (ARRT) strongly preferred.

For more information about this position please click here: Satellite Supervisor – Perry Location – Job Description

ADA/EOE

To apply for any of our listed employment opportunities, please submit an application at https://tlhoc.hirecentric.com