Administrative

CREDENTIALING SPECIALIST

Full-time opportunity to process and maintain all documents in relation to credentialing for physicians and all other health care providers. This position must carry out the necessary and related functions in an extremely professional and discreet fashion.   Duties include: maintaining active credentialing status and licenses for TOC and all providers with facilities, government agencies, payors, CAQH and NPI; maintaining supervision data forms for physician assistants; tracking CME credits for all providers; scanning and maintaining all documents in an organized manner; and establishing trust and credibility throughout the organization.  Applicant must have knowledge of insurance terminology and contractual agreements; familiarity with Medicare, Medicaid, HMO and commercial guidelines; have the ability to maintain confidentiality; be detail-oriented & pay close attention to detail; have strong interpersonal and communication skills; excellent written skills, including the ability to read, analyze, interpret and complete complex documents; and strong PC skills to include all Microsoft applications, practice management systems and electronic health records.

Must have a high school diploma or equivalent, and at least 2 years of relevant work experience in a medical office setting.

FRONT OFFICE CUSTOMER SERVICE REPRESENTATIVE

We are currently seeking front office representative for a part-time position in our Tallahassee location.

Duties include greeting patients; verifying all demographics and insurance information; entering data into Practice Management System; collecting co-pays, surgery prepays and any outstanding balances due from patients; scheduling follow-up appointments as needed. Applicant must have basic knowledge of insurance plans and medical terminology; the ability to multi-task and perform as an effective team member, as well as independently, for optimal patient care. In addition, applicant must be able to prioritize, have effective communication skills, and EXCEPTIONAL customer service skills. This position requires the ability to work a flexible schedule, including weekend and evening hours. Prior medical office experience a plus.

SCREENING ATTENDANT

Part-time Temporary positions available to provide assistance with screening of patients and employees. Duties include: greeting and welcoming patients; collecting data from each patient and staff member coming into the facility by questioning and obtaining body temperature, in accordance with CDC’s recommended guidelines; communicating denial of entrance, when applicable, to patient or staff.

Applicants must have the ability to work various schedules; the ability to communicate professionally and effectively with all patient populations; be detail oriented, paying attention to accuracy; the ability to work in a fast-paced environment remaining calm and helpful during stressful situations; and have exceptional customer service skills.

Applicants must have a high school diploma or equivalent and previous experience in a customer service setting.

RADIOLOGY FILE CLERK

We are currently seeking a Radiology File Clerk for a full-time position in one of our Tallahassee locations.

Duties include printing films for surgery; importing x-ray CDs into the PACS system; handling subpoena requests for imaging; answering phones for image requests from outside facilities and performing all other responsibilities associated with this position as deemed helpful and appropriate.

Applicants must be able to set priorities, identify and resolve problems effectively and efficiently. One must have strong interpersonal and customer service skills, excellent communication, and organizational skills for managing workflow and follow-up on patient needs and physicians. Applicants must have strong computer skills and be able to work with various office systems to scan & fax. Applicants must be able to work well independently or as a part of a team.

Must have a high school diploma or equivalent education and at least one (1) year of related medical clerical experience is required.

PATIENT FINANCIAL SERVICES SPECIALIST

Full-time position available to perform patient registration and verification.  Duties include: obtaining surgery authorizations; verifying insurance eligibility of orthopedic patients using various internet tools offered by payers; providing financial counseling for patients regarding surgical pre-pays, deductibles and copays; explaining financial policies of the practice and obtaining financial commitment from patients; determining and implementing appropriate collection actions using established policies and procedures.

Applicant must have the ability to learn and understand complexities of medical and insurance terminology; basic knowledge of billing procedures; strong interpersonal and communication skills; be detail oriented with the ability to pay specific attention to accuracy; strong PC and data entry skills.  Must have high school diploma or equivalent education and at least 1 year of prior work experience in a medical collections office.

ADA/EOE
Tallahassee Orthopedic Clinic is one of the nation’s premier sports medicine and orthopedic clinics, and one of the fastest growing companies in Florida. TOC believes the future and success of our company depends on the dedication and abilities of all our physicians and employees. The achievements of our organization are the result of the combined efforts of every individual working toward common goals and objectives. Our primary goal is to provide the best possible medical service to all patients.TOC is committed to doing its part to provide employees with an enjoyable work experience and seeks employees who will work to promote the TOC image and elevate the experience for our patients. We are proud to offer competitive compensation and benefits, including Medical, Vision Dental, Life and Disability, 401-K/Profit Sharing and much more. As a member of TOC you will not only be an employee, you will be a part of a reputable team in the Tallahassee community.

To apply for any of our listed employment opportunities, please submit an application at https://tlhoc.hirecentric.com